Terms and Conditions

We make every effort to ensure your event goes smoothly and enjoyable. The following terms and conditions are here to help us plan in advance; to provide transparency and reassure our customers of their rights. It is our goal to provide you with exceptional service and to ensure your event is memorable on the day.

 

Party Mirror owns the copyrights to every image taken at any event; Party Mirror retains ownership of all images. Party Mirror will use images taken for marketing, social media and branding of our services. If you prefer that we do not use your event images, you must specifically tell us at the time of booking, in writing to thepartymirror@gmail.com. Declining the use of event images, may affect your event rate as the prices listed on this website take their use into consideration.

 

Please be advised that travel charge may apply to your booking. If travel charge applies to your booking you will be contacted and will be advised of the charge. You will have the right to cancel the booking if you don’t agree with the travel charge. A small administration fee will apply to all refunds. Contact us at thepartymirror@gmail.com for more information.

 

No event is confirmed without a booking confirmation and paid in full. After booking you should receive a booking confirmation within a few days. Please contact thepartymirror@gmail.com if you have not received an email within five working days following your booking. Bookings are confirmed once funds have cleared.

No refunds within 14 days of event day for any reason. Refund of bookings 15 days in advance of event day will be handled promptly less a small administration fee. Any cancellations must be made in writing to thepartymirror@gmail.com.

 

In the unlikely event that we cannot accommodate your booking a full refund will be given. No administration fee will be charged.

 

The client will provide Party Mirror with the event venues’ name and address, when booking. It is the client’s responsibility to inform Party Mirror in advance of event day if there are any known obstructions, stairwells, small elevators, narrow corridors’ or such that may require special labour and handling to deliver Party Mirror and related equipment. If any venue has ‘special delivery’ requirements, or any additional labour is required to enter a location those labour amounts will be billed to the client at a rate of €150 per event delivery; additionally, the client could also occur €150 charge for ‘special removal’ requirements.

The client understands that Party Mirror is essentially an 80kg armoire, and delivery to any location with any staircases/stairs, tight/small hallways, or even an extremely long walking distance to specified location could result in ‘special delivery and/or strike charges.’ Client agrees to verify with the venue, delivery route into the building, and ease of access for our delivery team. It is not our goal to charge you any extra fees, but to avoid any confusion in advance of the expectations in terms of delivery, and service.

 

We reserve the right to refuse delivery of Party Mirror to any location that is highly difficult, or dangerous for our team to execute. All payments will be forfeited, should the client fail to inform us in writing to thepartymirror@gmail.com of any special requirements to successfully execute delivery of Party Mirror to their event location in advance of event day.